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Terms of Service
Last updated 11/1/25
We’ve done our best to make these Terms of Service as clear and straightforward as possible. But, to make things even simpler, we’ve added short summaries for each section. When there is a summary, it will begin with “In short. . . “. Please understand that these summaries aren’t legally binding, and not meant to be, but they’re here to help you get the gist of what each part means. We hope they make things a little easier for you!
WellSort owns and operates www.wellsort.com, www.balancedcardsorts.com, and its related pages. As used in this Terms of Service, the terms “we, “our,” and “us” refers to WellSort. The terms “you” and “your” used in these Terms refer to you as the user or viewer of the Website.
This Terms of Service Agreement (“Terms” or “Terms of Use”) contains the complete terms and conditions that govern the use of WellSort’s websites and online services (“Website” or “Websites” or “Site”).
BY ACCESSING, VISITING, BROWSING, USING, OR ATTEMPTING TO INTERACT WITH OR USE ANY PART OF THIS WEBSITE, OR OTHER WELLSORT SOFTWARE, INCLUDING MOBILE SOFTWARE, SERVICES, WEBSITES, OR CONTENT (COLLECTIVELY THE “SERVICES”), YOU AGREE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS AGREEMENT AND OUR PRIVACY POLICY.
IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT AND OUR PRIVACY POLICY, DO NOT ACCESS OR USE ANY PART OF THE SERVICES. WELLSORT RESERVES THE RIGHT, WITH OR WITHOUT NOTICE, TO MAKE CHANGES TO THIS AGREEMENT AT WELLSORT'S SOLE DISCRETION. CONTINUED USE OF ANY PART OF THIS WEBSITE OR THE SERVICES CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGES.
In short. . . By using WellSort’s websites or services, you agree to follow these rules. If you don’t agree, it’s best not to use the site. These terms might change, so it’s a good idea to check back now and then.
Disclaimer for Under 18s.
If you are under 18 years of age, You must have a parent or guardian review the Terms with you and agree to them on your behalf before using the WellSort Services or sharing information with WellSort. Make sure You and Your parent or guardian both understand the rules, restrictions, and limitations that apply to Your use of the Services.
In short. . . If you’re not yet 18 years old, you’ll need a parent or guardian to read and agree to these terms with you before using anything on the site.
Your Agreement With Us
This document governs your relationship with the Website and our Services. Access to and use of the Website and Services is subject to the terms, conditions, and notices in these Terms, as well as any other documents that you may be required to review and agree to before accessing services that can be signed up for and/or received on or through the Website. By using the Website and our Services, you are agreeing to these Terms, which we may update from time to time. We may notify you of the changes by posting the modified Terms on the Website. You should check this page regularly to see if any changes have been made to the Terms. Your continued access and/or use of the Website and Services following changes to the Terms will be considered acceptance of the revised Terms. You may not amend the Terms.
In short. . . By using our site or services, you’re entering into a legal agreement with us. If the terms change and you keep using the site, that means you're okay with the changes and happy to continue to be in a legal agreement with us.
Privacy Policy
We are committed to safeguarding the privacy of information you provide to us. Please carefully read our full Privacy Policy. By providing information to us you warrant that all such information is accurate.
In short. . . We take your privacy seriously. If you share information with us, you’re promising it’s accurate. Please be sure to read the full Privacy Policy to understand how your information is used.
Access to This Site.
To access the Services, Site resources, links, or other content, You may be asked to provide certain registration details or other information to create an account (“Account”). It is a condition of Your use of the Services that all the information You provide will be correct, current, and complete. Registration and access to the Services is subject to approval by Us. If We believe the information You provide is not correct, current, or complete,
We have the right to deny access to the Services, or to any of its resources, and to terminate or suspend Your access at any time.
In short . . . To use some parts of the website, like our wellbeing products and services, you might need to create an account. Just make sure the info you give is true and up to date. If it’s not, we can suspend or block your access (we hope we don’t have to!)
If You register an Account on behalf of a company, school, university, institution or other entity, You affirm and guarantee that You have the authority to enter into binding contracts, including these Terms, on behalf of Yourself or that entity. In such instance, “You”, “Your”, and “User” includes that entity.
In short . . . If you’re signing up on behalf of an organization, you’re confirming you have the authority to do that. In that case, “you” means both you and the organization.
Use of Services and “Dos” and “Don’ts”
You may use the Website and Services only for purposes expressly permitted by this Agreement. As a condition of Your use of our Services, You warrant to Us that You will not use the Services for any purpose that is unlawful, immoral, or otherwise prohibited by these terms, conditions, and notices, and you agree to strictly observe and adhere to the following Dos and DON’Ts:
DO:
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Provide accurate and complete information when providing information through the Website or Services.
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Flag or otherwise alert us to uses of the Website or Services that violate these Terms.
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Comply with all applicable laws.
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Carefully read any documents that you are asked to review before indicating your agreement to them.
DON’T:
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Misuse the Website or Services.
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Transmit or distribute a virus, Trojan, worm, logic bomb or any other material which is malicious, technologically harmful, or in breach of confidence or in any way offensive or obscene.
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Hack into any aspect of the Website or Services.
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Corrupt data.
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Violate the rights of others, including patent, trademark, trade secret, copyright, privacy, publicity, or other proprietary rights. This would include, but is not limited to, causing copyrighted material to be placed on the Website or Services without the express permission of the copyright owner or other legal right to do so.
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Send any unsolicited advertising or promotional material, commonly referred to as “spam”.
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Take any action on or through the Website or Services that would constitute a criminal offense, violate the rights of others, or otherwise violate any applicable local, state, national or international law.
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Allow any third parties to participate in any services signed up for and/or received on or through the Website.
We will cooperate fully with any law enforcement officials and/or agencies in the investigation of any person or persons who violate these Terms.
In short . . . You’re welcome to use the site as long as you follow the rules: be honest, respectful, and legal. Don’t hack, spam, or misuse the content. If you see something wrong, please let us know.
Account Activity
You are responsible for any activities that take place under Your username and password. If You become aware of any unauthorized use of Your password or account, or any other breach of security, contact Us immediately. It is up to You to maintain the confidentiality of Your password and account. We are not responsible or liable for any loss or damage arising from Your failure to comply with the provisions of these terms.
In short. . . You’re responsible for what happens under your account. Keep your password safe and let us know right away if something seems off!
Violations of the Agreement and Termination
We reserve the right, at our sole discretion, to immediately and without notice or cause modify, suspend, or terminate these Terms. Following any termination or expiration, you will have no further right to access or use the Website or Services, but the terms of these Terms of Use will continue to apply to any obligations incurred or arising prior to its termination.
If we, in our sole discretion, determine that you have breached these Terms, we will take actions to protect the Website, the Services, and/or any of our users, including but not limited to discontinuing your access to the Website and Services; notifying your e-mail address (to the extent you have provided it to us); and/or notifying and/or sending content to and/or fully cooperating with the proper law enforcement authorities for further action.
In short . . . If you break the rules, we can suspend or end your access. If needed, we can also work with law enforcement. And please be aware, even if your access ends, some parts of the agreement still apply.
Your Rights
On the condition that you comply with all your obligations under these Terms, we grant you a limited, revocable, nonexclusive, nonassignable, nonsublicensable personal license and right to access and use the Website. Any other use of the Website contrary to our mission and purpose is strictly prohibited and a violation of these Terms. We reserve all rights not expressly granted in these Terms.
You also agree that we or our licensors and/or licensees retain all rights in and to the Website and any elements and/or components of the same, including but not limited to its design, layout, look, appearance, and graphics. You agree that the Website and its various elements/components are protected by copyright, trademark, and other intellectual property laws.
In short . . . We are giving you a license to use the website and services for non-commercial purposes, as long as you follow the rules.
Intellectual Property, Software, and Content
All of the content elements displayed and/or downloadable on the Website, including photographic images, illustrations, graphic images, text, captions, video, audio-visual files, digital files, reports and software (collectively, the “Content”), and all of the features of the Website, including its designs, trade dress, logos, pages, audio and/or video material, text, data, information, software, data compilations, digital downloads, icons, html code, xml code and products, assessments or services obtained from the Website (together with the Content, collectively, the “Site Elements”) is the exclusive property of WellSort or our licensors. The Site Elements are protected by national and international laws, including copyright, trademark, trade dress and other intellectual property laws. Any Content accessed or downloaded by you (whether or not such access or download was authorized) transfers no right, title or interest in or to such Content or any intellectual property rights therein. All right, title and interest in and to such Content shall remain the exclusive property of WellSort and/or our licensors. No Content may be used, copied, displayed, transmitted or otherwise exploited via any means except as expressly permitted herein. WellSort hereby expressly reserves all rights in relation to the Website and Site Elements not expressly granted herein. You may not archive or retain any Content without the express prior written consent of WellSort.
Your use of any of the WellSort digital or hard-copy products, card sorts, guidebooks, workbooks, and/or assessments that you purchase through the Site shall be governed by these terms and the licensing agreement you must sign and agree to when purchasing the digital or hard-copy products, card sorts and/or assessments. To the extent that the licensing agreement and these terms conflict in any way, the licensing agreement shall control.
In short . . . Everything on the site, from images to tools, belongs to WellSort or our partners. You shouldn’t copy, share, or use it in other ways unless we say it’s okay.
Availability.
We strive to ensure the Services are always available when needed. However, We cannot guarantee uninterrupted access to the Website and Services at all times. You acknowledge and agree that:
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We may need to perform scheduled maintenance on its systems, which may temporarily limit or restrict Your access to the Website or Services. Whenever reasonably practicable, We will provide advance notice of scheduled maintenance through the Website or via email.
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Unscheduled disruptions may occur due to technical issues, third-party service provider failures, security concerns, or circumstances beyond Our reasonable control. We will make commercially reasonable efforts to restore access promptly.
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We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We will not be liable to You or any third party for any such modification, suspension, or discontinuation.
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We disclaim any and all liability to You or any third party for Service unavailability or failure of the Services.
In short. . . We try to keep the site running smoothly, but sometimes things go down for maintenance or unexpected issues. We will do our best to keep you informed and get things back up quickly.
No Counseling Relationship.
The use of the Website and Services by You shall in no way be deemed to create a therapeutic, counseling, or other special relationship between Us, Our owners, employees, or agents, and You.
In short. . . Using the site doesn’t mean you’re entering into a counseling or therapy relationship with us or our team. Like any tool, it is not a substitute for professional help.
Release and Limitation of Liability
YOU HEREBY RELEASE WELLSORT AND ITS AFFILIATES, AGENTS, DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, VOLUNTEERS, ATTORNEYS, AND THEIR PREDECESSORS, SUCCESSORS, HEIRS, EXECUTORS, ADMINISTRATORS AND ASSIGNS (“RELEASEES”), FROM ALL CLAIMS, DAMANGES, COMPLAINTS, CAUSES OF ACTION, SUITS, DEMANDS, AND EXPENSES (INCLUDING ATTORNEYS’ FEES) OF ANY NATURE WHATSOEVER, BOTH AT LAW AND IN EQUITY, EXCEPT THOSE CLAIMS THAT MAY NOT BE RELEASED OR WAIVED BY LAW, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF THE WEBSITE. YOU ALSO AGREE THAT IN NO EVENT SHALL WELLSORT OR OTHER RELEASEES BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTIAL OR CONSEQUENTIAL DAMAGES OR ANY KIND, WHETHER FORSEEABLE OR NOT, WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH THE USE, INABILITY TO USE, OR THE MALFUNCTION OF THE WEBSITE OR ANY OF THE INFORMATION AND/OR CONTENT CONTAINED ON THE WEBSITE.
In short . . . WellSort isn’t responsible for any harm or loss that might come from using the site. You’re using it at your own risk.
Indemnification
You agree to defend, indemnify, and hold harmless WellSort and its affiliates, officers, directors, volunteers, and employees, from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to any third party claim concerning your use of the Website; breach of these Terms or violation of applicable law by you or any other user of the Website using the same with your consent; your information on the Website, including any claim involving alleged infringement or misappropriation of your information through the use, development, design, production, advertising, or marketing of your information; or a dispute between you and another user of the Website.
In short . . . If someone else makes a legal claim because of something you did on the site, you agree to cover the costs we may incur.
Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, WELLSORT DOES NOT WARRANT THAT THE WEBSITE WILL BE ERROR-FREE OR THAT THE WEBSITE OR ITS SERVERS ARE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL MECHANISMS. IF YOUR USE OF THE WEBSITE OR ITS CONTENTS RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA OR ANY OTHER COSTS, WELLSORT IS NOT RESPONSIBLE FOR THOSE COSTS. THE WEBSITE AND ITS CONTENTS ARE PROVIDED ON AN “AS IS” BASIS WITHOUT ANY WARRANTIES OF ANY KIND. WELLSORT, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE AND NON-INFRINGEMENT. WELLSORT MAKES NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE WEBSITE CONTENTS, SOFTWARE, TEXT, GRAPHICS, AND LINKS.
In short . . . We don’t promise the site will always work perfectly or be free of bugs. We are offering it “as is,” without guarantees.
Disclaimer of Consequential Damages
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WELLSORT, ITS SUPPLIERS, OR ANY THIRD PARTIES MENTIONED ON ANY WELLSORT WEBSITE AND/SERVICE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA, LOST EMPLOYMENT OPPORTUNITY OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE THE WEBSITE AND/OR THEIR CONTENTS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WELLSORT IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
In short. . . If something goes wrong while using the site, like lost data or missed opportunities, we are not responsible for those losses.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the home page. We reserve the right to withdraw linking permission.
In short . . . You can link to WellSort’s homepage if you do it respectfully, legally, and it doesn’t harm our reputation. But don’t make it look like we are endorsing your site unless we’ve agreed to.
Links to Third-Party Sites
The Website may contain links or references to other websites. WellSort does not have control over third-party websites or their content and is not responsible for, and does not assume responsibility for, the privacy practices or the content of any third-party websites linked to the Website. Such linked sites are for your convenience only. You access them at your own risk. That another website is linked to this Website does not constitute an endorsement by WellSort of the owner of the other site, the content of the site, or its products or services. WellSort assumes no responsibility for information or services provided by any of the sites to which the Website contains links. We encourage you to review any third-party website’s terms of use and privacy policy as those documents and the rules contained therein (and not WellSort’ Terms of Use or Privacy Policy) are applicable to Your use of those sites and any information they may collect.
In short . . . Sometimes the site links to other websites. We are not responsible for what happens on those sites, so be sure to read their terms and privacy policies, too.
Promotions
Any promotions (collectively, “Promotions”) that we may offer from time to time are governed by additional terms and rules outside of these Terms. Consequently, if you decide to participate in any Promotions, you should review the applicable terms and rules. If the terms and rules for a Promotion conflict with these Terms, the Promotion rules will apply.
In short . . . If we run a promotion, it’ll have its own rules. If those rules conflict with these terms, the promotion rules win.
Purchases
We work with third party service providers to facilitate and process payments, and so do not collect or store any of your payment data. How your payment information is handled is addressed in more detail in our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including, but not limited to, product or service availability, errors in the description or price of the product or service, error(s) in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. You understand and agree that if you authorize a payment transaction with your credit card, debit card, or other payment method, but your charge is rejected for any reason, there may be a hold on your use of that transaction amount for several days.
In short. . . WellSort uses third-party services to handle payments, so we don’t store your payment info. We can also cancel orders if there’s a problem or suspected fraud.
Trademarks
The logo, name, and all graphics on the Website are trademarks of WellSort or its affiliates. Use, reproduction, copying, or redistribution of trademarks, without the written permission of WellSort or its affiliates is prohibited. All other trademarks or servicemarks appearing on the Website are the marks of their respective owners.
In short . . . The WellSort name, logo, and graphics are protected. Don’t use them without permission.
Minors
The Website is not intended for use by children under 13 years of age. Any child under 13 years of age must have his or her parent’s permission to use the Website. Additional restrictions may apply to the use of some or all of our Services described on our Website for users who are over the age of 13 as well.
In short . . . Our site is not intended for kids under 13, and kids under 13 will need a parent’s permission to use the site. Some services may have additional age restrictions.
Complaints
We have a complaints-handling procedure which we will use to try to resolve disputes when they first arise. Please let us know if you have any complaints or comments by contacting us at: hello@wellsort.com
Please also contact us if you have any questions about these Terms, or if you become aware of any misuse of the Website by anyone.
With respect to complaints related to copyrights, WellSort respects the intellectual property rights of others. If you are a copyright owner and you believe your intellectual property has been improperly posted or distributed via the Website, please notify us by sending an email to hello@wellsort.com or by sending a notice by U.S. Mail to: 62 Portland Rd., #44, Kennebunk, ME 04043. In your email or letter, you will need to include all of the notice elements listed in the DMCA at 17 U.S.C. Section 512(c)(3). Please be aware that the DMCA makes copyright owners liable if they materially misrepresent that a user’s content is infringing.
In short . . . If you have a complaint or see something wrong, reach out to WellSort at hello@wellsort.com. We also take copyright issues seriously and follow DMCA rules.
Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
In short . . . If we don’t act right away when you break a rule, that doesn’t mean we are giving up our right to act later.
Communications Consent
You, on your own behalf and on behalf of any users under the age of 18 that you sign up to receive services through the Websites, acknowledge, understand, and agree that we may communicate directly with the recipient of services via electronic mail, messaging applications, or other similar electronic communications media.
In short . . . You agree that WellSort can contact you (or your child, if you signed them up) through email or messaging apps.
Miscellaneous
Severability
If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be illegal, void, or unenforceable, the unenforceable provision will be modified so as to render it enforceable and effective to the maximum extent possible in order to effect the intention of the provision; and if a court or arbitrator finds the modified provision invalid, illegal, void or unenforceable, the validity, legality and enforceability of the remaining provisions of these Terms will not be affected in any way.
In short . . . If part of these terms doesn’t hold up in court, the rest still apply.
Information on the Websites
The information contained on our Website is provided for informational purposes only. It is not intended to, and should not, be relied on as professional advice.
In short . . . The info on the site is for general guidance, not professional advice.
Refunds
Our refund policy is as follows:
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Buyer can return or exchange unopened, unused hard-copy products only (digital products cannot be returned or refunded)
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Buyer must return item within 30 days of delivery
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Buyer is responsible for return shipping costs
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Buyer is responsible for loss in value (as agreed upon with WellSort) if an item isn't returned in original condition
In short . . . You can return unopened physical products within 30 days, but digital products aren’t refundable. You’ll need to cover return shipping and any loss in value.
Parental Controls
Pursuant to 47 U.S.C. Section 230(d) we hereby notify you that parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist in limiting access to material that is harmful to minors. Information identifying current providers of such protections is available at the website NetParents at http://www.netparents.org/parentstips/browsers.html.
In short . . . We are providing links to a resource for finding tools that help parents control what their kids access online.
Governing Law and Forum for Legal Disputes
These Terms or any claim, cause of action, or dispute arising out of or related to these Terms shall be governed by the laws of the State of Maine regardless of where you access the Website or Services, and notwithstanding any conflicts of laws principles. All claims arising out of or related to these Terms must be resolved exclusively by a state or federal court located in Cumberland County, Maine, except as otherwise agreed by us and you. You also agree that regardless of any statute or law to the contrary, any claim or cause of action against WellSort arising out of or related to the Website or the use of the Website or Services, must be filed within one year after such claim or cause of action arose and must be filed in a court in Maine.
In short . . .If there’s a legal issue, it’ll be handled in our home state of Maine and under Maine law. Any claims must be filed within a year.
Effective Date
These Terms of Use are effective as of November 1, 2025.
WellSort reserves the right to change, modify, or otherwise alter these Terms of Service at its sole discretion at any time.
Contact Us
If you have any questions about these Terms, please contact us at:

For Individuals, Coaches, & Counselors
If you're interested in a digital or physical card sort for yourself, or to use with your clients, click here to learn more.

If you're interested in a digital or physical card sort for yourself, or to use with your clients, click here to learn more.